Your phone rang. Nobody answered. That job just called the next guy.

Operational efficiency for local trades · Central Florida

We put a machine on your missed calls: it texts the customer back in seconds, finds out what they need and where they are, and books them on your calendar. You keep swinging a wrench. The job doesn't walk.

The whole pitch, in 90 seconds
Call. Hang up. Watch your phone.
That's the demo — a number you call, hang up on after two rings, and watch book you into a calendar within two minutes. The public demo line goes live this fall (carrier registration in progress).
Want it now? Email nick@dialedinops.com with your cell and I'll run you the demo from my phone.

The problem

You're busy. That's the problem.

Every missed call while you're under a house or up in an attic is a $400–$8,000 job deciding you're too busy for them. The average shop misses about a quarter of its calls — and almost none of those people leave a voicemail. They just dial the next name on the map.

What we do

Three things. Priced straight.

Core Stack

$497/mo + $997 setup
  • Missed-call capture — every rung-out call gets a text back in seconds: qualified, booked, on your calendar
  • Review engine — post-job requests that actually go out; happy customers to Google, unhappy ones to you first
  • Wake the dead list — your old customer list, reactivated

Growth Stack

$797/mo
  • Everything in Core, plus:
  • Same-day quotes — your tech sends photos and a voice memo from the job; a clean, priced proposal is ready for your approval before dinner
  • Estimate chase — quotes that didn't close get followed up automatically; you approve every message

Pricebook Build-Out

$2,500 one-time
  • Your pricing, out of the legal pad and into a real line-item book
  • We build the structure and the first pass — you own every number
  • Exports to ServiceTitan, Housecall Pro, or plain spreadsheets

No contracts you can't leave. If the machine isn't catching more than it costs, fire it.

How it works

Installed in about an hour of your time.

  1. We install it.Your number, your calendar, your name on everything. About an hour, then you're back on the truck.
  2. It answers what you miss.Nights, weekends, when you're in a crawlspace. Every message it sends, you can read — nothing goes out you wouldn't say. Week one it drafts and you approve everything, until you trust it.
  3. You see the receipts.A scoreboard of every call caught and every dollar it was worth. If it's not paying for itself, you'll see that too — we'd rather lose the account than show you fake math.

Who's behind this

Fifteen years supplying these trades.

I'm Nick Finotti. I spent fifteen years as a plumbing distributor in the Central Florida market — supplying the same shops this page is written for — and watched great ones lose work for one reason: nobody could answer the phone while they were doing the work. Dialed In Ops is the fix I kept wishing somebody would build for the owners I know. Now it's built.

Central Florida. Local trades. That's the whole market.

nick@dialedinops.com · Dialed In Ops · Orlando, FL

Privacy Policy

Dialed In Ops · Effective August 2026

We collect contact information (name, phone number, email, service address) when you call, text, or submit it to a business we serve, and use it solely to respond to your inquiry, schedule service, and send service-related messages on that business's behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS messages are sent only in response to your inbound contact (for example, a call you placed to a business). Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or contact nick@dialedinops.com. Opt-outs are honored permanently.

We retain records of communications as required to provide the service and honor opt-outs. Questions or data requests: nick@dialedinops.com.